it's a huge problem right now (open source entitlement) where users expect to participate in decision-making as well as expect a product for free, that works for them, without giving anything of any sort back to those doing the labor.
Key traits: 1. Always source-available. 2. Shared code ownership through an entity, or through https://xlcollaborative.com/ 3. Users pay for Membership, which lets them use the software and file issues. 4. Maintainer time is *paid* by users.