@moranaga @wakame @autism101 @actuallyautistic
Absolutely!
Also, I've recently discovered that I can use Google Voice to make calls -- and the fact of being at my laptop, with headphones and a voice-mic, somehow makes it a different experience.
For one thing, it doesn't trigger bad memories of making calls with more traditional equipment.
For another, the headphones screen out extraneous noises and put the other person in both ears (this really seems to help with comprehension)... and I don't have to worry about accidentally covering the mic-hole (a problem with newer phone tech).
...and finally, I'm not having to hold anything. I can use both hands to take notes or whatever.
(Seems to me that cell-phone operators ought to offer a similar service; I'd even argue that they should be regulatorily required to... but that's a whole other discussion.)
Added: if your [bad] phone experience is from working in a call-center, then this probably doesn't help any because you were/are already using a headset -- but I thought others might find it useful.