So, Frontier is claiming I owe them $74.98, months after I cancelled the account.

I sent them a letter asking for an accounting of the amounts which lead to this total, with date for each, so I could verify that I actually owed it -- and their response has been to send it to a collection agency, CCS, who is (of course) reiterating the demand without providing any new information.

Does anyone know how to say "fsck off, I don't owe this" in legalese?

@woozle I'm still owed an $85 refund that was to be sent no later than July. Then September. Then October. Then, I got tired of harrassing them. Still don't have it. f*cking liars.

@dredmorbius That would presumably require several hours of time, with unknown probability of victory?

Could I possibly claim for the time invested, at my usual rate of $60/hour?

@woozle Illegal Debt Collection Practices
Learn what bill collectors can and cannot do under the Fair Debt Collection Practices Act (FDCPA).

@woozle "Not only can you use your knowledge of these laws to protect yourself from harassment, but if a collector violates one of these laws, you may be able to: use the violation to negotiate a better settlement, file a complaint with the Consumer Financial Protection Bureau (CFPB) (for debt collectors with more than $10 million in annual receipts...) or the Federal Trade Commission (FTC), or sue the collector. (To learn more, see What Can You Do If a Debt Collector Violates the FDCPA?)"

@dredmorbius Hmm, maybe I should think of this as a paying gig -- of which I could use more right now...

It's not like I always get paid on time by my usual client anyway >.>

@woozle You can request any remedies you see fit to include. The judge will rule on merits of each individually.

@woozle $25 Medical Bill Turns into $34,500 TCPA Judgment and FDCPA Claim for Damages Still to be Litigated

“This case — involving tens of thousands of dollars in statutory damages, half a jury trial, and cross-appeals — stems from a debt collector’s pursuit of $25 in unpaid medical bills. John Daubert won summary judgment on his TCPA claim against NRA ...”

Our 97-year-old blind and partly deaf relative is in the same situation after her daughter tried many times to cancel her Frontier account. Frontier is a criminal enterprise.

@bhaugen @woozle It would seem so. They know it's likely not worth it for me to pursue the $85. They're counting on me to just blow it off. They probably get away with it 99 percent of the time.

@woozle Consider sueing Frontier, debt collector, their officers, and possibly any john does, for added impact and/or hilarity.

@dredmorbius I believe I have collected all of your links here, for later perusal (along with redacted copies of all documents thus far exchanged):

I have started a project on my billing app for this. Every time I find myself worrying about money*, I will do a bit more work on this, and I will track the time spent. :scowl::kestraglow:

Thank you all for your supportive comments, and Morbius especially for his research.


* aka every day

cc: @shuttersparks @bhaugen

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