So, Frontier is claiming I owe them $74.98, months after I cancelled the account.
I sent them a letter asking for an accounting of the amounts which lead to this total, with date for each, so I could verify that I actually owed it -- and their response has been to send it to a collection agency, CCS, who is (of course) reiterating the demand without providing any new information.
Does anyone know how to say "fsck off, I don't owe this" in legalese?
@woozle Small claims court, seeking costs and damages.
@dredmorbius That would presumably require several hours of time, with unknown probability of victory?
Could I possibly claim for the time invested, at my usual rate of $60/hour?
@woozle How to Sue in a Small Claims Court in North Carolina
@woozle Illegal Debt Collection Practices
Learn what bill collectors can and cannot do under the Fair Debt Collection Practices Act (FDCPA).
@woozle "Not only can you use your knowledge of these laws to protect yourself from harassment, but if a collector violates one of these laws, you may be able to: use the violation to negotiate a better settlement, file a complaint with the Consumer Financial Protection Bureau (CFPB) (for debt collectors with more than $10 million in annual receipts...) or the Federal Trade Commission (FTC), or sue the collector. (To learn more, see What Can You Do If a Debt Collector Violates the FDCPA?)"
@dredmorbius Hmm, maybe I should think of this as a paying gig -- of which I could use more right now...
It's not like I always get paid on time by my usual client anyway >.>
@woozle You can request any remedies you see fit to include. The judge will rule on merits of each individually.
@woozle Frontier Communication Billing Issue – Can you sue?
@woozle HOW TO COLLECT ON CONSEQUENTIAL DAMAGES IN SMALL CLAIMS CASES
@woozle $25 Medical Bill Turns into $34,500 TCPA Judgment and FDCPA Claim for Damages Still to be Litigated
“This case — involving tens of thousands of dollars in statutory damages, half a jury trial, and cross-appeals — stems from a debt collector’s pursuit of $25 in unpaid medical bills. John Daubert won summary judgment on his TCPA claim against NRA ...”
@woozle Durham NC legal clinic https://www.explorelawyers.com/attorney/legal-aid-nc-durham-342009-durham
@woozle Success In Small Claims Court
By Cara O'Neill, Attorney Learn how to prepare and file your small claims case.
@woozle Specific to Frontier:
Our 97-year-old blind and partly deaf relative is in the same situation after her daughter tried many times to cancel her Frontier account. Frontier is a criminal enterprise.
@woozle Consider sueing Frontier, debt collector, their officers, and possibly any john does, for added impact and/or hilarity.
@dredmorbius I believe I have collected all of your links here, for later perusal (along with redacted copies of all documents thus far exchanged): https://htyp.org/Frontier_Communications/2019-03-25_Woozle_dispute
I have started a project on my billing app for this. Every time I find myself worrying about money*, I will do a bit more work on this, and I will track the time spent.
Thank you all for your supportive comments, and Morbius especially for his research.
* aka every day
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